Our Goal Is To Make It, "Like it never even happened." ®

4/11/2022 (Permalink)

State of the art equipment is essential for a remediation company to have. SERVPRO performing hardwood floor drying.

A pipe can break or leak at any time and in any room. Most people associate pipe breaks with frigid cold temperatures. It does not have to be winter. We all have several pipes in our homes that can burst at any time. SERVPRO of Amherst / Clarence recently responded to a toilet supply line that broke at the connection. Our customer left for work and came home to a mess. The water ran for at least 6 hours and affected seven rooms. Luckily, it was on the first floor as the second floor would have been much worse. SERVPRO of Amherst / Clarence was referred by her insurance agent. Our crews were about to go home for the day when the call came it. They immediately loaded up their vans with mitigation equipment, tools and heading to the job site. The customer greeting them and was so upset. It was devastating to her. The crews reassured her they would deep extract the water from type carpet and padding, block up the furniture to prevent water from damaging the legs, release water from the ventilation system as it ran through the ducts and set up drying equipment. After 4 days, everything was dry, carpet was cleaned, and everything was saved besides some content that was on the floor. SERVPRO of Amherst / Clarence: Our goal is to help make it... "Like it never even happened." ®