Photo Gallery

Play room got wet and carpet was removed

Water damage mitigation for a play room

SERVPRO received a call from a customer that had a water loss in their basement. The customer was out of town for a few days and came home to water in their basement due to a sump pump failure. They had a couple rooms affected with a glued down carpet and there was some drywall affected. The crew went onsite to ease the customers mind in this hard time and damage they were experiencing. The crew worked as quickly as they could. They had to remove carpet and the drywall was removed because there was wet insulation that the customer was unaware of. Crew set up drying equipment and sprayed an antimicrobial. Customer was very happy with the service that SERVPRO performed in their home.

The image shows the words from a satisfied customer.

Another satisfied SERVPRO customer

Being the best is always on our top agenda.  With 47 years of experience of water damage clean up serving the Amherst area, we must be doing something right! You know who to call.

SERVPRO of Amherst/Clarence

Family operated and owned by Jennifer Sullivan and Bill and Pat Sullivan

716-639-8687

Water loss

Water loss and EQ

Water loss

When you have a water loss and it affects the structure, SERVPRO can be  on site to assess the situation within hours. Our technicians we’ll always see what we can do to get your home back to the way it was. When a home has a water loss and it affects a hard wood floor, SERVPRO has the equipment to get all the water out from under the wood floor and save it most of the time. Depending on how long ago the water loss happened.

2 employees doing cleaning at a fire loss with the SERVPRO saying behind them "Like it never even happened."

SERVPRO slogan

Why SERVPRO

This is the slogan for SERVPRO Franchises. There are all different types of fires that occur in homes and businesses. When a fire occurs in a home, the fire can cause damage to the home, such damage can be severe. SERVPRO does their job to get the customer back into their home as soon as possible to get their life back to normal. There are times when we need to take contents off site to be stored while they have reconstruction done. Then when that is all finished, SERVPRO brings back their contents back cleaned and ready to complete the job.

This is one of the SERVPRO vehicles which is green and orange with the SERVPRO franchise Name and Phone Number on the sides

SERVPRO work vehicles

Why SERVPRO

SERVPRO of Buffalo-Tonawanda owner started the business 48 years ago. The company has expanded tremendously since that first franchise opened. The company is a 24/7 emergency business for all types of restoration cleanups. SERVPRO is there to help people in very stressful situations such as a hot water heater bursting, sump pump failures, and any other water losses that may occur.  Fires small or large are no issue. We also do mold remediation. Those situations are stressful, but we also do carpet cleaning and duct cleaning.

A garage with fire damage from a remote control car charger overheating - insulation and debris are throughout the floor

Garage Fire in Akron

This garage fire was caused by a remote control car charger overheating. There was damage to the insulation and the walls. The owners were happy with how thorough the cleaning was!

Basement

Our Crew was called to clean a 200 year old basement in Buffalo, NY. We were very excited to be working on a home that had been a part of our history. This home was constructed before the Civil War era and was thought to have been part of the Underground Railroad.

When arriving at the job, the basement was full of debris, dust and cobwebs.  We vacuumed and properly dusted the area.  We also cleaned many items that were stored in the basement.  The customer was very pleased with the outcome.

Clean-up!

Our crew was called to a home for a deep cleaning.  Our crew cleaned the areas thoroughly.  They vacuumed and dusted. They also deep cleaned  the walls, the doors , windows and floors.  The customer was very happy with the detailed and thorough cleaning that was done.

SERVPRO of Amherst-Clarence is here to help with both your commercial and residential clean up needs . We are an emergency clean up company and are available to service you 24 hours, 7 days a week.

Laundry Room

The basement flooded due to a failed sump pump as a result of a power outage. The water from the loss had affected 3 rooms.  The before picture illustrates the water in the laundry room with a lot of content and debris.  The crews removed the content and extracted the water.  They also had to remove some tile that was affected.  They then set the fans and dehumidifiers up. The customer was very happy with the hard work and effort that the crew had put in.  At SERVPRO of Amherst-Clarence our customers are number 1! We realize that they have to go back to their lives in a timely fashion after a disaster strikes.  We are always here to help!

Carpet Stain

The customer at this home had a concerning stain in their beautiful light carpet.  The stain was from some make up that had spilled.  The customer was unsure that we could remove the stain. Our crew had to pretreat the area with product to begin the removal process .  They then used the carpet cleaning extractor.  The crew worked at it a long time to get the stain out.  

SERVPRO of Amherst-Clarence offers carpet cleaning services to residential or commercial companies. When it comes to carpet stains be sure to attend to the situation as soon as possible. The longer a stain sits, the harder it is to remove!

Water Damage in a Commercial Building

A business in Williamsville had a roof leak after heavy rains causing all the ceiling tiles to get full of water.  SERVPRO of Amherst/Clarence responded to their needs by removing the wet ceiling tiles, removing the ceiling debris from the floor, cleaning desks, floor cleaning and dried out the structure with drying equipment.  Crews worked through the night.

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Water/Fire Damage in East Amherst, NY

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition.

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Storm Damage from Heavy Rains

Heavy rains caused the sump pump to overwork and eventually malfunctioned and burned out.  SERVPRO pumped out the basement and set up drying equipment.  The SERVPRO crew assisted the customer with inventory of the contents that got water damaged.

Water Damage to Furniture

Water damage to pressed wood furniture.  It doesn't take long for water to start wicking and causing damage to furniture. A home in East Amherst had a sump pump failure causing 2 inches of water that covered the entire basement.  SERVPRO of Amherst/Clarence responded by extracting the water, lifted the carpet and removed the soaking wet pad.  The carpet was saved, unfortunately the entertainment center was not as it got swelled from water.

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

A Water Damage in East Amherst, NY

After a flood or water damage, don't wait to call SERVPRO.  You will want to take quick action in removing the water and start the drying process immediately to prevent further damages or from mold growing on wood structure.

Are you prepared for a disaster?

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition.

SERVPRO of Amherst/Clarence

Mold on the back of stairs in Amherst, NY

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Electrical Fire Causes Extensive Damage in Snyder, NY

Overuse of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load. This fire started in the basement causing charring the joists and heavy soot through the house.  SERVPRO of Amherst/Clarence was brought in to remove all damaged content, clean, remove charred areas and seal.

Ceiling Collapse in East Amherst, NY

The weight of the water from the second floor caused the ceiling to fall.  SERVPRO responded to the loss to assist with clean up.  The drywall and insulation was removed.  All framing was dried out using high velocity air movers and dehumidifiers. 

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

SERVPRO of Amherst/Clarence is a family operated business celebrating 46 years.  Call us today for all your needs.

Don't Wait....You Need SERVPRO

The longer you wait to call SERVPRO of Amherst/Clarence to assist with your water damage, the more damage is going to happen.  In neglected conditions mold can start to form on wet carpets and furniture.  The mitigation has to be started and properly done to avoid mold.

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

SERVPRO of Amherst/Clarence is a family operated business celebrating 46 years.  Call us today for all your needs.

Is MOLD behind your walls?

SERVPRO was called in to this home in Clarence, NY after the family kept getting sick.  Mold was discover and properly removed following the guidelines. Call SERVPRO of Amherst/Clarence if you find mold.

Sewage Back Up Due To Amherst Rain Storm

When a sewage leak, overflow, backup, or flood strikes upon a commercial property, it can mean devastating reactions. Call SERVPRO of Amherst/Clarence to assist.

Cat 3 water otherwise known as "black water" is filled with dangerous bacteria.

Mold in the Attic

Are you trying to sell your home?  Did the home inspector find mold?  SERVPRO specializes in mold clean up and remediation. A clean house sells faster.  many home inspectors will find mold and highly recommend SERVPRO of Amherst/Clarence.

Kitchen Fire in Amherst, NY

Black soot and odor spread throughout the home due to this stove fire.  SERVPRO of Amherst/Clarence crews cleaned and deodorized the entire home. The soot gets everywhere. Call us today at 716-639-7131 We are ready to help.

Pipe Break Leads to Mold in Getzville, NY

After a beautiful vacation, this home owner returned home to find a toilet supply line cracked.  Due to humid conditions and moisture sitting for a few days, mold started to form on the hardwood flooring.  SERVPRO of Amherst/Clarence was brought in by the insurance company to assist with the mold mitigation.

Storms Cause Basements to Flood

Heavy rains frequently can cause a sewer backup, and sudden downpours do occur much more frequently than ever before in Buffalo, NY. Many sewers frequently back up during, and even after, heavy rainfalls. Property owners can be left with inches of CAT 3 water in their basements due to a public drain system being overburdened.  SERVPRO of Amherst/Clarence was happy they could assist in this clean up.

Water Damage In Niagara Falls, NY

This home in Niagara Falls, NY experienced a pipe break on the second floor causing the ceiling to collapse.  SERVPRO of Amherst/Clarence respond to the loss, set up containment, removed the damage section of ceiling, cleaned and dried out the structure.

Pipe Break in Amherst, NY

A frozen pipe burst during the cold winter months causing the ceiling to collapse.  Due to the age of the property, SERVPRO had to have the property tested for asbestos prior to removing the damage dry wall. 

Office Carpet Cleaning in Getzville, NY

PROFESSIONAL CARPET CLEANING

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 45 years of experience and Professionals trained to the highest standards, call us today.

SERVPRO of Amherst/Clarence

A Vacant Restaurant In Clarence, NY in Need of Mold Remediation

SERVPRO of Amherst/Clarence was referred to the new owner by his real estate agent.  Highly recommended for all his sales.  SERVPRO performed the mold remediation after receiving a protocol from the industrial hygienist. The job took over a week to return the property to safe levels.

Soda Line Bursts at a School in Amherst, NY

A soda line broke open in a school in Amherst, NY causing a sticky tight situation.  The school called in SERVPRO of Amherst/Clarence to assist with the cleanup.  The SERVPRO crew had to crawl in the confined area and thoroughly clean all areas to remove the syrup.

An Apartment Complex Suffers Fire and Water Damage, SERVPRO to the Rescue

A tenant was cooking in the apartment above and left a pot on the stove that ignited in flames.  The heat caused the sprinkler system o go off flooding 2 apartments below.  SERVPRO crews responded and assisted with the drying and cleaning.

For Whom the Bell Tolls

The interior of this bell tower was contaminated with bird droppings and required microbial remediation and clean up. SERVPRO of Buffalo Tonawanda provides an ongoing cleaning maintenance for the bird droppings for this Church.

CAT 2 Sump Pump Failure

A Category 2 water loss refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when exposed or consumed. Known as "Gray Water," this type of water damage carries microorganisms and nutrients of microorganisms. 

Sources of Category 2 water losses include toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.

CAT 3 WATER DAMAGE DANGERS

No one wants to come home after a long rainy day at work to discover sewage in your basement.  Our SERVPRO  crews respond 24 hours a day. Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. 

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Vandalism Extinguisher Dust Clean Up by SERVPRO of Amherst/Clarence, NY

SERVPRO of Amherst/Clarence quickly arrived on a Saturday morning to the scene of a messy situation where a fire extinguisher had purposely been set off. Wearing protective gear, our professional technicians HEPA vacuumed all floors and services of several rooms.  Areas were treated with SERVPRO's specialized cleaning agents to help neutralize, break down and contain the dust from the dry chemical normally used to put out a fire. All areas were then thoroughly cleaned.

SERVPRO technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business.  SERVPRO Franchise Professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Amherst/Clarence 716-639-8687

Large Fire in a Commercial Warehouse Plant, Grand Island, NY

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

SERVPRO of Amherst/Clarence 716-639-8687

Water Damage in a Medical Facility

SERVPRO of Amherst/Clarence received a call at 6:30 am when an employee opened up their office to find it raining.  Our 24 hour emergency phone service was able to guide her to first shut off the main water valve, contact a plumber and then allow SERVPRO of Amherst/Clarence immediate access to the property to start extracting the water, remove wet ceiling tiles and insulation, cleaning affected areas and setting up drying equipment.  The medical office only had to cancelled their 1st appointments.  SERVPRO of Amherst/Clarence understands the operations of a business and the inconvenience a water damage can cause to its customers.  Operating since 1972.  Call SERVPRO of Amherst/Clarence 716-639-8687 for your water damage needs.

GOT ODORS? Introducing the Hydroxyl Generator

The Titan 4000 Hydroxyl Generator is perfect for use on big restoration jobs affected by severe odors caused by fire damage, mold, cigarettes, pets and water damage . It produces no ozone, and is safe for use in occupied areas. The Titan 4000 treats up to 40,000 cubic feet.

If you or someone you know needs our specialty cleaning and deodorizing team to help make your home better give us a call at 716-639-8687 

We have the tools and training needed to make your home feel and smell like new again.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO of Amherst/Clarence 716-639-8687

SERVPRO Air Scrubbers/Negative Air Machines

Air Scrubbers have been specifically designed for remediation, restoration and abatement contractors. These units allow you to clean and control the air in a work area without contaminating other areas with dirty exhaust air.

The uniquely designed filtration system with a 99.97% @ 0.3 micron HEPA filter make these units ideal for capturing smoke, fumes, mold spores, dust and other particulate, returning clean air back to the environment.

SERVPRO of Amherst/Clarence 716-639-8687